jkingston
356
other brands are much slower
I won't name names--that makes it too red hot. But one EXTREMELY famous Geneva brand took 11 months to service a watch and then got it wrong. It had to go back to them 9 times and the service celebrated its third anniversary! That is my worst experience. Another brand took 9 months for a service. Yet another 8 months. Yet another 8 months. Basically when shipment to Europe is involved service industry wide NEVER happens faster than 3 or 4 months because the shipping process (which includes customs etc) is so slow and cumbersome.
So honestly, take a deep breath, the time frame you were given is not out of line and is on the better part of the industry wide service "bell curve"
Oh and one more thing: throughout the course of my 3+ year service nightmare with the Geneva brand, I never once chose to rant on the internet. Accomplishes nothing.
Fifty Fathoms Service
I sent it May 15th to Blancpain they are telling me ship back on November 20th . Is 6 months normal turn around ? Thanks
I would not take it!
In case a certain Brand can not take care of the service, there are other Brands... Best, Kari
Not Acceptable at all
doesnt surprise me they are known for amongst the worst service record and poorest customer service
Wait a second...
to me your comment sounds too much like a simple hearsay statement. Many owners have different experience with Blancpain service - I for my part cannot complain at all. But I live in a country with a boutique and service centre, so it may be a totally dif...
blancpain service
i've often heard of these slow turnarounds. i wonder if it depends on the country where the watch is located. i have a somewhat happier story in that i turned my bp speed command over to the ad around 25 may to fix a simple problem. this is in the us, and...
In the words of.....
Small Luxury World (in an answer to an earlier post of yours).... Two short introductions, three Issues (JLC & Blancpain)... Nothing more, nothing less..... I am using Oliver's words and spirit as they were very well expressed.... From my experience Blanc...
over 8 month now...
a friend is waiting now over 8 month for service and replacement of the safir luenette for his FF anniversary.... it is like Jaguar in the 70th.... you should buy a second watch for the intevalls between services... best Stephan
Thank you to Blancpain service !!!
... yesterday my friend told me Blancpain service regrets for long waiting (over 8 month now) , the watch is on the run now to Germany and service is for free !!!! I think this is more than O.K. ! Best Stephan
other brands are much slower
I won't name names--that makes it too red hot. But one EXTREMELY famous Geneva brand took 11 months to service a watch and then got it wrong. It had to go back to them 9 times and the service celebrated its third anniversary! That is my worst experience. ...
Fifty Fathoms Service
I had a great experience with Blancpain's service a couple of months ago in their Zurich Boutique. In spite of the fact that I was in Switzerland for only a week and they had a national holiday, the manager took my FF and sent it to the repair center to r...
